Updates – September 2025

High Email Volume We receive over 2,000 emails per week, making it impossible to respond to each one individually. An artificial intelligence system will be implemented this year to improve our service.

⛔ No More Manual Reservations Reservations will no longer be accepted via voicemail, written messages, or text. FORM SUBMISSION ONLY

For any questions or information, please use: info@jacinthe.pro

Order Tracking Your orders are now accessible in your account under the « Orders » menu. A confirmation email is sent upon dispatch—this serves as proof of payment and confirms your child is registered. AUTOMATED LISTS – YOU MUST USE THE FORM

️ Meal Responsibility You are responsible for verifying your child’s meal dates. We cannot modify dates if a lunch has already been provided.

Mandatory Registration Registration is required this year to place an order. Please visit « My Account » (main menu, top right).

Date Confirmation For optimal management, please double-check your meal dates. Your orders are listed in your account under the « Orders » section.

Phone Unavailable We do not answer calls between 10:00 AM and 2:30 PM, as we are preparing meals or making deliveries.

Thank You for Your Support! Your positive feedback and kind messages are always appreciated. Feel free to interact with us on social media by LIKING our pages or leaving a message. We sometimes share the comments that truly touch us!

Jacinthe Traiteur Créatrice de bonheur culinaire